Help Center
When will my credit score be affected if I can't pay?

Providence does not report to any credit reporting bureaus.

If you are having trouble paying your bill Providence offers financial assistance and flexible interest-free payment plan options.

Learn more about financial assistance by visiting or speak with a Financial Counselor at 1-855-229-6466, Monday-Friday, 8am-6pm PST.

Payment plans can be set up by navigating to your billing portal and clicking "create payment plan".

To go to your billing portal:

  • Close this tab and return to the screen you were just on
  • Log in to your account (if you are not already)
  • Continue following on-screen directions
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If you have more questions, one of our support representatives is here to help.
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Speak with a representative over the phone, Mon to Fri 8AM to 6PM PST.